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Listen Better, Learn More
In one of the Family Circus cartoon strips, the little girl looks up at her
father, who is reading the newspaper, and says: "Daddy, you have to
listen to me with your eyes as well as your ears." That statement says
almost all there is to say about listening, whether in our personal
conversations or in learning in school.
Do Listening Skills Affect Learning?
Listening is not a school subject like reading and writing. Many of us
seem to feel it comes naturally and that as long as we can listen to
directions on how to find the restroom, nothing more needs to be said.
The latest studies reveal that listening is a very large part of school
learning and is one of our primary means of interacting with other people
on a personal basis. It is estimated that between 50 and 75 percent of
students' classroom time is spent listening to the teacher, to other
students, or to audio media.
Can Parents Guide Their Children To Better Listening?
According to research on listening skills, being a good listener means
focusing attention on the message and reviewing the important
information. Parents can model good listening behavior for their children
and advise them on ways to listen as an active learner, pick out
highlights of a conversation, and ask relevant questions. Sometimes it
helps to "show" children that an active listener is one who looks the
speaker in the eye and is willing to turn the television off to make sure
that the listener is not distracted by outside interference.
Guidelines For Modeling Good Listening Skills
- Be interested and attentive. Children can tell whether they have
a parent's interest and attention by the way the parent replies or
does not reply. Forget about the telephone and other
distractions. Maintain eye contact to show that you really are
with the child.
- Encourage talking. Some children need an invitation to start
talking. You might begin with, "Tell me about your day at
school." Children are more likely to share their ideas and
feelings when others think them important.
- Listen patiently. People think faster than they speak. With
limited vocabulary and experience in talking, children often take
longer than adults to find the right word. Listen as though you
have plenty of time.
- Hear children out. Avoid cutting children off before they have
finished speaking. It is easy to form an opinion or reject
children's views before they finish what they have to say. It may
be difficult to listen respectfully and not correct misconceptions,
but respect their right to have and express their opinions.
- Listen to nonverbal messages. Many messages children send
are communicated nonverbally by their tone of voice, their facial
expressions, their energy level, their posture, or changes in their
behavior patterns. You can often tell more from the way a child
says something than from what is said. When a child comes in
obviously upset, be sure to find a quiet time then or sometime
that day to help explore those feelings.
Suggestions For Improving Communication With Children
- Be interested. Ask about children's ideas and opinions regularly.
If you show your children that you are really interested in what
they think, what they feel, and what their opinions are, they will
become comfortable about expressing their thoughts to you.
- Avoid dead-end questions. Ask children the kinds of questions
that will extend interaction rather than cut it off. Questions that
require a yes or no or right answer lead a conversation to a
dead end. Questions that ask children to describe, explain, or
share ideas extend the conversation.
- Extend conversation. Try to pick up a piece of your child's
conversation. Respond to his or her statements by asking a
question that restates or uses some of the same words your
child used. When you use children's own phrasing or terms, you
strengthen their confidence in their conversational and verbal
skills and reassure them that their ideas are being listened to
and valued.
- Share your thoughts.Share what you are thinking with your
child. For instance, if you are puzzling over how to rearrange
your furniture, get your child involved with questions such as,
"I'm not sure where to put this shelf. Where do you think would
be a good place?"
- Observe signs. Watch the child for signs that it is time to end
a conversation. When a child begins to stare into space, give
silly responses, or ask you to repeat several of your comments,
it is probably time to stop the exchange.
- Reflect feelings. One of the most important skills good listeners
have is the ability to put themselves in the shoes of others or
empathize with the speaker by attempting to understand his or
her thoughts and feelings. As a parent, try to mirror your
children's feelings by repeating them. You might reflect a child's
feelings by commenting, "It sounds as if you're angry at your
math teacher." Restating or rephrasing what children have said
is useful when they are experiencing powerful emotions that they
may not be fully aware of.
- Help clarify and relate experiences. As you listen, try to make
your child's feelings clear by stating them in your own words.
Your wider vocabulary can help children express themselves as
accurately and clearly as possible and give them a deeper
understanding of words and inner thoughts.
Why Are Parents Important In Building Children's Communication Skills?
Parents play an essential role in building children's communication skills
because children spend more time with their parents than with any other
adult. Children also have a deeper involvement with their parents than
with any other adult, and the family as a unit has lifelong contact with its
members. Parents control many of the contacts a child has with society
as well as society's contacts with the child.
Adults, parents, and teachers set a powerful example of good or poor
communication. Communication skills are influenced by the examples
children see and hear. Parents and teachers who listen to their children
with interest, attention, and patience set a good example. The greatest
audience children can have is an adult who is important to them and
interested in them.
References
Most of the following references-those identified with an ED or EJ
number--have been abstracted and are in the ERIC database. The
journal articles should be available at most research libraries. For a list
of ERIC collections in your area, contact ACCESS ERIC at 1-800-LET-
ERIC.
- Bodner-Johnson, Barbara (November/December 1988). "Conversation
Begins at Home--Around the Table." Perspectives for Teachers of the
Hearing Impaired, 13-15. EJ 385 425.
- Carlisle, Lynn (1988). Communication Skills. Sacramento:
California
State Department of Education, Division of Special Education. ED 315
933.
- Edleston, Charlotte (1987). A Program of Games and Activities to
Increase Listening and Attentional Skills in Kindergarten. Nova
University: Ed.D. Practicum, Dissertation/Theses. ED 292 586.
- Harmon, Geraldine (1988). Facilitating Communicative Competence in
Young Children: Techniques for Parents and Teachers. Nova
University: Ed.D. Practicum, Dissertation/Theses. ED 292 565.
- Johnson, Ruth and others (1981). Improving Your Child's Listening and
Language Skills: A Parent's Guide to Language Development.
Washington, DC: Handicapped Children's Early Education Program
Division of Special Education Programs.
ED 234 576.
- Maxwell, Margaret John (1981). Listening Games for Elementary
Grades. Washington, DC: Acropolis Books, Ltd.
Source
Written by Carl Smith, Director, ERIC Clearinghouse on Reading and
Communication Skills.
From ACCESS ERIC in association with the ERIC
Clearinghouse on Information & Technology with funding from the Office of
Educational Research and Improvement
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